Have you encountered an Arlo camera not working issue? If yes, were you able to resolve this problem on your own? If not, then you've arrived at the correct location. Here you will get some step-by-step guide to fix the same problem. Arlo camera is a smart home surveillance device, and it also provides numerous software features. Using your smartphone or other compatible device, you can monitor and interact with visitors at your front door. But in some cases, users encounter numerous issues, including the Arlo camera offline. Facing this problem is quite common, there could be numerous reasons that can lead to this problem. All the features of the Arlo rely on the internet to function, otherwise, you can face the Arlo Camera Offline Issue. But don’t get upset, as this camera offline problem is fixable and can be fixed. If you don’t know how to fix this problem, then here are some troubleshooting steps. Go through the below instructions to rectify the Arlo camera not working. Why Does Arlo Camera Offline Issue Occur? When we understand the basic reason for the problem, then it becomes more clear to recognize and implement an efficient and adequate solution. The following are some common causes for the Arlo camera not working. Slow and weak WiFi connection. The camera is placed far from the router. Batteries are not inserted properly. Improper connection between the camera and base station. Methods to Troubleshoot the Arlo Camera Offline Issue Resolving the Arlo camera not working issue is not a complicated task, it is simpler than you think. If you cannot do this on your own, then obey the following steps to rectify the same problem. 1. Sync the Arlo Camera If you have recently made changes to your camera settings, then this can affect the wireless configuration. As a result, you encounter an Arlo Camera Offline Issue. Use the correct network password details when connecting to your wireless network, just to ensure that you don’t face the same issue again. Here is how to sync the camera to the base station. Start with inserting batteries into the camera and make sure the batteries are charged. After this, turn on the base station, and bring the camera close to it. Make sure the camera is within 30-100cm of the base station. Then, on your base station, press the sync button for about 2-3 seconds. It is located either on the side panel or at the rear. Or if you are using an Arlo Pro base station, press the button for 2 seconds located at the top of it. While using the sync button, make sure that you don’t press it for too long. If you press it for too long, then the LED light will blink amber, and the sync process will be blocked. Now wait for the sync status LED to light up in green color. And press the sync button for 2 seconds, located on the top of the Arlo camera. When the LED light on the camera begins to blink rapidly, then the sync process will be completed. And if the LED light color is amber, then you need to repeat the process again. 2. Check the Internet connection If you are connected to a weak or slow internet connection, then it is possible you encounter an Arlo camera not working. So, in this, you need to connect another WiFi-enabled device to your router to review its performance. And if you are facing any issues in loading a web page, then there might be some problem with your internet connection. In this, you can call your internet service provider. Or check both devices are synced with each other. If you have recently changed the network credentials, then in this you need to re-sync the camera to the base station. 3. Factory Reset the Arlo Camera If you are still facing the Arlo Camera Offline Issue, then a factory reset is another way to rectify the same problem. Doing this will bring the camera to its default settings and remove it from the account. Obey the given instructions to reset the camera. Firstly, find the sync button in the Arlo wire-free camera. Then press and hold the sync button for 15 seconds. And when the LED light starts blinking blue, then release it. After this, the factory reset will take a minute to complete. Then launch the Arlo app on your phone, and visit settings. Now choose your camera, and click on Remove device. And then click on yes to confirm it. After this, come back to the devices. After this, choose the model and follow the on-screen instructions to connect the camera back to the base station. Sum up Hopefully, these above instructions will assist you in resolving the Arlo Camera Offline Issue. Follow the above steps as given to rectify the same problem. So, before asking for assistance from someone else, try to obey the given troubleshooting steps to fix the Arlo camera not working issue.
