Ney Leo

How to deal with fake news?

Hello! It's no secret that customers are the backbone of any business. However, customer service is not always the primary focus of an organization. Now every business needs outsource customer service. Take, for example, manufacturing companies. More attention is paid to the production of medical equipment and machines than to handling customer complaints.
In such cases, customer support within the company greatly distracts from the main task of the company. This is especially problematic when the workload increases, as the bulk of the workforce that should be dedicated to core functions is instead dedicated to customer support.